A service used on natural untreated hair to straighten it 85% is the

• A. Virgin relaxer
• B. Relaxer retouch
• C. Chemical straightening
• D. Perming

Answer: (A)

The situation tests recognizing the first-time chemical straightening service for natural, untreated hair. When hair has not been chemically processed before, applying a relaxer is called a virgin relaxer. This service permanently loosens the natural curl and typically achieves about 85% straightness, laying the foundation for future maintenance without having previously altered the cuticle or bonds. A relaxer retouch would be used on hair that has already been relaxed, which is not the case here. Chemical straightening is a broader category that can include various methods, not specifically the initial, untreated-hair treatment. Perming, on the other hand, is used to create or enhance curl, not straighten.